Coffea excelsa
Discover the unique flavor profile of Coffea excelsa, exclusively offered by Chhc Agricultural Wh. Known for its tart and fruity notes, our expertly cultivated beans enrich any coffee blend with distinctive depth. Chhc Agricultural Wh, dedicated to sustainable farming practices, ensures every batch meets our high standards of quality and environmental responsibility. Trust us to bring you premium coffee that supports both your discerning taste and the planet. Experience the exceptional with Coffea excelsa from Chhc Agricultural Wh.
Origin:
- Coffea excelsa is primarily grown in tropical climates such as the Philippines, Southeast Asia, parts of Africa, and Central America.
Plant Description:
- Height: Typically grows to 5–10 meters in height when left unpruned.
- Leaf Color: Dark green with a glossy texture.
- Flowering Period: Blooms with white, fragrant flowers.
- Fruit: Medium-sized, round cherries containing two beans.
Flavor Profile:
- Acidity: Low to medium acidity
- Flavor Notes: Known for its complex and unique flavor, typically featuring dark fruit tones, earthy undertones, and a mild sweetness. Can exhibit flavors of tropical fruit, spices, and a subtle woody or smoky aftertaste.
- Body: Full-bodied, often compared to a heavier coffee with rich mouthfeel.
- Aftertaste: Lingering aftertaste with earthy and fruity notes, which may vary depending on the region where it is cultivated.
Processing Method:
- Coffea excelsa is usually processed through wet or semi-washed methods.
- The beans are dried to a moisture content of 10-12% before being packed.
Bean Characteristics:
- Bean Size: Medium to large
- Shape: Slightly oval with a distinct curvature
- Color: Green beans are pale to light green with slight variations in color.
- Defects: Some defects may be present due to the irregular shape and density of the beans.
Cultivation Conditions:
- Altitude: Grows best at altitudes of 800 to 1,500 meters above sea level.
- Temperature: Prefers temperatures between 20°C to 28°C (68°F to 82°F).
- Rainfall: Requires annual rainfall of around 1,500 to 2,000 mm.
- Soil Type: Well-drained, fertile, slightly acidic soil with pH levels of 5.5 to 6.5.
Harvesting Period:
- Typically harvested during the dry season, which varies depending on the region, usually between October and March.
Packaging:
- Standard Packaging: 250g, 500g, 1kg vacuum-sealed bags, or burlap sacks for larger quantities.
- Special Packaging: Custom packaging options available (e.g., for wholesale or retail).
- Storage Conditions: Store in a cool, dry place, away from direct sunlight and humidity. Seal bags tightly after opening to maintain freshness.
Sustainability:
- Ethical and sustainable cultivation methods encouraged.
- Efforts made to ensure fair trade and direct purchasing relationships with local farmers in growing regions.
Certifications (Optional):
- Organic
- Fair Trade
- Rainforest Alliance
Shelf Life:
- Unroasted beans: 12 months (when stored in proper conditions)
- Roasted beans: Best consumed within 2 to 3 weeks for optimal flavor.
Return Process
To initiate a return, customers must follow these steps:
1. Notify CHHC:
- Email sales@chhcwholesale.com or call/WhatsApp +639395607826 within **7 days** of receiving the goods.
- Provide order details, including the invoice number and date of delivery.2. Submit Evidence:
- Provide photographic or video evidence of the defect or issue.
- Submit supporting documentation (e.g., packing slips, delivery receipts).3. Approval for Return:
- CHHC will review the return request and respond within **5 business days.
- If approved, customers will receive a Return Merchandise Authorization (RMA) number and shipping instructions.4. Return Shipping:
- Customers are responsible for return shipping costs unless the return is due to CHHC's error.
- All returned items must be securely packaged to prevent further damage.---
5. Refund Policy
Refunds will be processed under the following conditions:
1. Eligibility for Refunds:
- Approved returns that meet the criteria outlined in Section 2.
- Orders canceled before shipment.2. Refund Amount:
- Full refunds will be issued for defective or incorrect products.
- Partial refunds may apply if products are returned in a condition different from their original state.3. Refund Timeline:
- Refunds will be processed within **7-14 business days** after the returned goods are inspected and approved.
- Refunds will be issued through the original payment method or as a store credit, depending on the customer's preference.4. Non-Refundable Payments:
- Shipping fees, customs duties, and taxes are non-refundable unless CHHC is at fault.---
6. Cancellation Policy
- Customers may cancel their orders before the shipment date.
- Cancellation requests must be submitted in writing to sales@chhcwholesale.com.
- Orders canceled after dispatch will be subject to the return policy.---
7. Quality Assurance Guarantee
CHHC stands by the quality of our products and ensures:
- Thorough quality checks before dispatch.
- Secure packaging to prevent damage during transit.If any issues arise, our team will work with you to resolve them promptly.
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8. Dispute Resolution
- In the event of a dispute regarding returns or refunds, customers are encouraged to contact our support team for mediation.
- Unresolved disputes may be escalated to legal or arbitration channels as per the terms outlined in the sales agreement.
Shipping and Delivery
5.1 Shipping Policy:
- All shipping arrangements are handled as per our Shipping Policy.
- The customer is responsible for providing accurate delivery information.5.2 Delivery Timeline:
- Delivery typically takes 15-30 business days, depending on the destination.
- Delays caused by customs, weather, or other unforeseen circumstances are not the responsibility of CHHC Wholesales.5.3 Risk of Loss:
- The risk of loss transfers to the customer upon shipment of the goods from CHHC Wholesales' facilities.---
6. Returns and Refunds
- Returns and refunds are governed by our Return and Refund Policy.
- Customers must contact CHHC Wholesales within 7 days of receiving goods to request a return or refund.---
7. Product Quality and Warranty
7.1 Product Quality:
- CHHC Wholesales guarantees that all products meet the quality standards specified in the product descriptions.7.2 Warranty Limitations:
- The warranty does not cover damages caused by misuse, improper storage, or unauthorized modifications.---
8. Intellectual Property
All content, trademarks, and designs on the CHHC Wholesales website and related platforms are the property of CHHC Wholesales. Unauthorized use, reproduction, or distribution is strictly prohibited.---
9. Customer Obligations
By using CHHC Wholesales’ services, you agree to:
- Provide accurate and complete information when placing orders.
- Comply with all applicable laws and regulations in your jurisdiction.
- Use the products purchased only for their intended purposes.---
10. Limitation of Liability
CHHC Wholesales is not liable for:
- Indirect, incidental, or consequential damages arising from the use or inability to use our products or services.
- Delays or failures caused by events beyond our reasonable control, including but not limited to acts of God, labor disputes, or transportation issues.---
11. Termination of Services
CHHC Wholesales reserves the right to terminate any customer’s access to our services or cancel orders at our discretion without prior notice.---
12. Dispute Resolution
12.1 Governing Law:
- These Terms and Conditions are governed by the laws of Philippines.12.2 Arbitration:
- Any disputes arising out of these terms shall be resolved through binding arbitration in accordance with the rules of Chambers of Commerce.---
13. Changes to Terms and Conditions
CHHC Wholesales reserves the right to amend these Terms and Conditions at any time without prior notice. Updates will be posted on our website with the "Last Updated" date.
